:root {
    --background-color: #FFFFFF;
    --container-bg-color: #FFFFFF;
    --header-bg-color: #f8f8f8;
    --header-border-color: #e5e5e5;
    --text-color: #000000;
    --bot-message-bg-color: #e5e5ea;
    --user-message-bg-color: #007aff;
    --user-message-text-color: #FFFFFF;
    --input-bg-color: #f8f8f8;
    --input-border-color: #e5e5e5;
    --action-button-bg-color: #FFFFFF;
    --action-button-text-color: #007aff;
    --action-button-border-color: #007aff;
    --modal-content-bg: #fefefe;
    --modal-overlay-bg: rgba(0,0,0,0.6);
}

.dark-mode {
    --background-color: #000000;
    --container-bg-color: #1c1c1e;
    --header-bg-color: #2c2c2e;
    --header-border-color: #3a3a3c;
    --text-color: #FFFFFF;
    --bot-message-bg-color: #2c2c2e;
    --user-message-bg-color: #007aff;
    --user-message-text-color: #FFFFFF;
    --input-bg-color: #2c2c2e;
    --input-border-color: #3a3a3c;
    --action-button-bg-color: #2c2c2e;
    --action-button-text-color: #007aff;
    --action-button-border-color: #007aff;
    --modal-content-bg: #2c2c2e;
    --modal-overlay-bg: rgba(0,0,0,0.8);
}

body {
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
    background-color: var(--background-color);
    color: var(--text-color);
    margin: 0;
    display: flex;
    justify-content: center;
    align-items: center;
    height: 100vh;
    transition: background-color 0.3s, color 0.3s;
}

.chat-container {
    width: 100%;
    max-width: 600px;
    height: 90vh;
    max-height: 800px;
    background-color: var(--container-bg-color);
    border-radius: 20px;
    box-shadow: 0 4px 20px rgba(0, 0, 0, 0.1);
    display: flex;
    flex-direction: column;
    overflow: hidden;
    transition: background-color 0.3s;
}

.chat-header {
    background-color: var(--header-bg-color);
    color: var(--text-color);
    padding: 12px 20px;
    border-bottom: 1px solid var(--header-border-color);
    display: flex;
    justify-content: space-between;
    align-items: center;
    position: relative;
    transition: background-color 0.3s, border-color 0.3s;
}

.title-section {
    display: flex;
    align-items: center;
}

.ibola-title {
    margin: 0;
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 1.2rem;
    font-weight: 700;
}

.ibola-icon {
    font-size: 1.8rem;
    animation: pulse 2s infinite;
}

.ibola-text {
    background: linear-gradient(45deg, #007aff, #34c759);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    background-clip: text;
    font-weight: 800;
    letter-spacing: -0.02em;
}

.ibola-subtitle {
    font-size: 0.8rem;
    font-weight: 400;
    color: var(--text-color);
    opacity: 0.7;
    margin-left: 4px;
}

.header-controls {
    display: flex;
    align-items: center;
    gap: 12px;
}

.mode-toggle {
    position: relative;
    display: flex;
    align-items: center;
    gap: 8px;
    cursor: pointer;
    padding: 6px;
    border-radius: 24px;
    background: linear-gradient(135deg, #f8f9fa, #e9ecef);
    border: 2px solid #dee2e6;
    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1);
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1);
    overflow: hidden;
}

.mode-toggle::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    opacity: 0;
    transition: opacity 0.4s ease;
    z-index: 0;
}

.mode-toggle:hover {
    transform: translateY(-2px) scale(1.02);
    box-shadow: 0 8px 25px rgba(0, 0, 0, 0.15);
    border-color: #007aff;
}

.mode-toggle:hover::before {
    opacity: 0.1;
}

.mode-toggle:active {
    transform: translateY(0) scale(0.98);
    transition: all 0.1s ease;
}

.toggle-container {
    display: flex;
    align-items: center;
    gap: 6px;
    position: relative;
    z-index: 1;
}

.toggle-slider {
    position: relative;
    width: 40px;
    height: 20px;
    background: linear-gradient(135deg, #e9ecef, #dee2e6);
    border-radius: 12px;
    transition: all 0.4s ease;
    box-shadow: inset 0 2px 4px rgba(0, 0, 0, 0.1);
}

.toggle-handle {
    position: absolute;
    top: 2px;
    left: 2px;
    width: 16px;
    height: 16px;
    background: linear-gradient(135deg, #ffffff, #f8f9fa);
    border-radius: 50%;
    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1);
    box-shadow: 0 2px 6px rgba(0, 0, 0, 0.2);
}

.toggle-icon {
    font-size: 1.1rem;
    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1);
    filter: drop-shadow(0 1px 2px rgba(0, 0, 0, 0.1));
}

.toggle-text {
    font-size: 0.8rem;
    font-weight: 600;
    color: #495057;
    transition: all 0.4s ease;
    text-shadow: 0 1px 2px rgba(0, 0, 0, 0.05);
}

/* Dark mode styles */
.dark-mode .mode-toggle {
    background: linear-gradient(135deg, #2d3748, #1a202c);
    border-color: #4a5568;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.3);
}

.dark-mode .mode-toggle:hover {
    border-color: #63b3ed;
    box-shadow: 0 8px 25px rgba(99, 179, 237, 0.2);
}

.dark-mode .toggle-slider {
    background: linear-gradient(135deg, #4a5568, #2d3748);
}

.dark-mode .toggle-handle {
    background: linear-gradient(135deg, #e2e8f0, #cbd5e0);
    box-shadow: 0 2px 6px rgba(0, 0, 0, 0.4);
}

.dark-mode .toggle-text {
    color: #e2e8f0;
}

/* Toggle states */
.dark-mode .toggle-slider {
    background: linear-gradient(135deg, #63b3ed, #4299e1);
}

.dark-mode .toggle-handle {
    left: 22px;
    background: linear-gradient(135deg, #ffffff, #f7fafc);
}

/* Removed ::before pseudo-elements to prevent duplication with JavaScript textContent */

/* Smooth animations */
@keyframes togglePulse {
    0%, 100% {
        transform: scale(1);
    }
    50% {
        transform: scale(1.05);
    }
}

.mode-toggle:not(:hover) {
    animation: togglePulse 4s infinite;
}

@keyframes glow {
    0%, 100% {
        box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1);
    }
    50% {
        box-shadow: 0 2px 12px rgba(0, 122, 255, 0.2);
    }
}

.mode-toggle:focus {
    outline: none;
    animation: glow 2s infinite;
}

@keyframes pulse {
    0%, 100% {
        transform: scale(1);
        opacity: 1;
    }
    50% {
        transform: scale(1.1);
        opacity: 0.8;
    }
}

.chat-box {
    flex-grow: 1;
    padding: 10px;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.message-wrapper { display: flex; flex-direction: column; }
.user-message-wrapper { align-items: flex-end; }
.bot-message-wrapper { align-items: flex-start; }

.message {
    padding: 10px 15px;
    border-radius: 20px;
    max-width: 75%;
    line-height: 1.5;
    word-wrap: break-word;
    transition: background-color 0.3s, color 0.3s;
}

.user-message {
    background-color: var(--user-message-bg-color);
    color: var(--user-message-text-color);
}

.bot-message {
    background-color: var(--bot-message-bg-color);
    color: var(--text-color);
}

.feedback-container { display: flex; align-items: center; gap: 8px; margin-top: 4px; margin-left: 10px; }
.feedback-trigger { cursor: pointer; font-size: 1.1rem; opacity: 0.6; transition: all 0.2s; }
.feedback-trigger:hover { opacity: 1; transform: scale(1.2); }
.feedback-choices { display: flex; gap: 8px; }
.feedback-choices.hidden { display: none; }
.feedback-choices span { font-size: 1.2rem; cursor: pointer; opacity: 0.6; transition: all 0.2s; }
.feedback-choices span:hover { opacity: 1; transform: scale(1.2); }
.feedback-thanks { font-size: 0.8rem; color: #888; }

.typing-indicator {
    display: flex;
    align-items: center;
    gap: 4px;
    padding: 10px 15px;
    border-radius: 20px;
    background-color: var(--bot-message-bg-color);
    align-self: flex-start;
}
.typing-indicator span { height: 8px; width: 8px; background-color: #b2b2b2; border-radius: 50%; animation: bounce 1.3s infinite; }
.typing-indicator span:nth-child(2) { animation-delay: 0.2s; }
.typing-indicator span:nth-child(3) { animation-delay: 0.4s; }
@keyframes bounce { 0%, 80%, 100% { transform: scale(0); } 40% { transform: scale(1.0); } }

.chat-input-form {
    display: flex;
    align-items: center;
    padding: 10px;
    border-top: 1px solid var(--header-border-color);
    transition: border-color 0.3s;
}

#user-input {
    flex-grow: 1;
    border: 1px solid var(--input-border-color);
    background-color: var(--input-bg-color);
    color: var(--text-color);
    border-radius: 20px;
    padding: 10px 16px;
    font-size: 1rem;
    outline: none;
    transition: background-color 0.3s, border-color 0.3s;
}

.chat-input-form button {
    background-color: #007aff;
    color: white;
    border: none;
    border-radius: 50%;
    width: 36px;
    height: 36px;
    margin-left: 10px;
    cursor: pointer;
    font-size: 1.5rem;
    display: flex;
    justify-content: center;
    align-items: center;
    transition: background-color 0.2s;
}
.chat-input-form button:hover { background-color: #0056b3; }
.chat-input-form button.disabled { background-color: #ccc; cursor: not-allowed; }

/* Action Buttons Container */
.action-buttons-container {
    display: flex;
    flex-direction: column;
    gap: 12px;
    max-width: 100%;
}

.primary-actions, .secondary-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
    justify-content: space-between;
    width: 100%;
}

.primary-actions {
    display: flex;
    gap: 12px;
}

.primary-actions .primary-action {
    flex: 1;
    min-width: 0;
}

/* Primary Action Buttons */
.primary-action {
    border: none;
    padding: 14px 16px;
    margin: 0;
    border-radius: 8px;
    cursor: pointer;
    font-size: 1rem;
    font-weight: 600;
    transition: all 0.3s ease;
    text-decoration: none;
    display: inline-block;
    position: relative;
    overflow: hidden;
    width: 100%;
    box-sizing: border-box;
    text-align: center;
}

/* Email button styling */
.primary-action:nth-child(1) {
    background: linear-gradient(135deg, #4CAF50, #45a049);
    color: white;
    box-shadow: 0 4px 15px rgba(76, 175, 80, 0.3);
}

.primary-action:nth-child(1):hover {
    background: linear-gradient(135deg, #45a049, #4CAF50);
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(76, 175, 80, 0.4);
}

/* Booking button styling */
.primary-action:nth-child(2) {
    background: linear-gradient(135deg, #2196F3, #1976D2);
    color: white;
    box-shadow: 0 4px 15px rgba(33, 150, 243, 0.3);
}

.primary-action:nth-child(2):hover {
    background: linear-gradient(135deg, #1976D2, #2196F3);
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(33, 150, 243, 0.4);
}

.primary-action:active {
    transform: translateY(0) scale(0.98);
}

/* Secondary Action Buttons */
.secondary-action {
    background-color: var(--action-button-bg-color);
    color: var(--action-button-text-color);
    border: 2px solid var(--action-button-border-color);
    padding: 10px 20px;
    margin: 4px;
    border-radius: 20px;
    cursor: pointer;
    font-size: 0.9rem;
    font-weight: 500;
    transition: all 0.3s ease;
    text-decoration: none;
    display: inline-block;
    opacity: 0.9;
}

.secondary-action:hover {
    transform: translateY(-1px);
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15);
    opacity: 1;
}

/* Specific Button Types */
.readjust-button {
    background: linear-gradient(135deg, #ff9500, #ff6b00);
    color: white;
    border: none;
    box-shadow: 0 4px 15px rgba(255, 149, 0, 0.3);
}

.readjust-button:hover {
    box-shadow: 0 6px 20px rgba(255, 149, 0, 0.4);
}

.contact-button {
    background: linear-gradient(135deg, #34c759, #28a745);
    color: white;
    border: none;
    box-shadow: 0 4px 15px rgba(52, 199, 89, 0.3);
}

.contact-button:hover {
    box-shadow: 0 6px 20px rgba(52, 199, 89, 0.4);
}

.booking-button {
    background: linear-gradient(135deg, #007aff, #0056cc);
    color: white;
    border: none;
    box-shadow: 0 4px 15px rgba(0, 122, 255, 0.3);
}

.email-button {
    background: linear-gradient(135deg, #ff3b30, #dc3545);
    color: white;
    border: none;
    box-shadow: 0 4px 15px rgba(255, 59, 48, 0.3);
}

.end-chat-button {
    background: linear-gradient(135deg, #8e8e93, #6c6c70);
    color: white;
    border: none;
    box-shadow: 0 4px 15px rgba(142, 142, 147, 0.3);
}

/* Button Animation */

/* Legacy action-button styles for backward compatibility */
.action-button {
    background-color: var(--action-button-bg-color);
    border: 1px solid var(--action-button-border-color);
    padding: 8px 12px;
    border-radius: 15px;
    text-decoration: none;
    color: var(--action-button-text-color);
    font-size: 0.9rem;
    margin: 5px 5px 0 0;
    display: inline-block;
    transition: background-color 0.2s, color 0.2s, border-color 0.2s;
    cursor: pointer;
}

.action-button:hover {
    background-color: #f0f0f0;
}

.modal {
    display: none; 
    position: fixed; 
    z-index: 1000; 
    left: 0;
    top: 0;
    width: 100%;
    height: 100%;
    overflow: auto; 
    background-color: var(--modal-overlay-bg);
    justify-content: center;
    align-items: center;
}

.modal-content {
    position: relative;
    background-_color: var(--modal-content-bg);
    margin: auto;
    padding: 0;
    border-radius: 8px;
    width: 80%;
    height: 85%;
    max-width: 800px;
    box-shadow: 0 4px 8px 0 rgba(0,0,0,0.2),0 6px 20px 0 rgba(0,0,0,0.19);
    display: flex;
    flex-direction: column;
}

.modal-close-btn { color: #aaa; position: absolute; top: 10px; right: 20px; font-size: 28px; font-weight: bold; z-index: 1001; }
.modal-close-btn:hover, .modal-close-btn:focus { color: var(--text-color); text-decoration: none; cursor: pointer; }

#modal-iframe { width: 100%; height: 100%; border-radius: 8px; }

/* Styles for minimal embed mode */
html.minimal body {
    display: block;
    padding: 0;
    margin: 0;
}

html.minimal .chat-container {
    width: 100vw;
    height: 100vh;
    max-width: none;
    max-height: none;
    border-radius: 0;
    box-shadow: none;
}

/* Hide everything except the chat container and the modal */
html.minimal body > *:not(.chat-container):not(.modal):not(.agent-transition-modal) {
    display: none;
}

/* Agent Indicator Styles */
.agent-indicator {
    display: flex;
    align-items: center;
    gap: 8px;
}

.agent-icon {
    font-size: 1.5rem;
    transition: all 0.3s ease;
}

.agent-name {
    font-size: 1.1rem;
    font-weight: 600;
    transition: all 0.3s ease;
}

.agent-status {
    font-size: 0.8rem;
    opacity: 0.7;
    transition: all 0.3s ease;
}

/* Quick Actions */
.quick-actions {
    display: flex;
    justify-content: space-around;
    padding: 10px;
    border-top: 1px solid var(--header-border-color);
    background-color: var(--header-bg-color);
    transition: all 0.3s ease;
}

.quick-action-btn {
    background-color: var(--action-button-bg-color);
    border: 1px solid var(--action-button-border-color);
    color: var(--action-button-text-color);
    padding: 8px 12px;
    border-radius: 15px;
    font-size: 0.85rem;
    cursor: pointer;
    transition: all 0.2s ease;
    flex: 1;
    margin: 0 2px;
    text-align: center;
}

.quick-action-btn:hover {
    background-color: var(--action-button-border-color);
    color: white;
    transform: translateY(-1px);
}

.quick-action-btn:active {
    transform: translateY(0);
}

/* Agent Transition Modal */
.agent-transition-modal {
    display: none;
    position: fixed;
    z-index: 2000;
    left: 0;
    top: 0;
    width: 100%;
    height: 100%;
    background-color: var(--modal-overlay-bg);
    justify-content: center;
    align-items: center;
    animation: fadeIn 0.3s ease;
}

.agent-transition-content {
    background-color: var(--modal-content-bg);
    padding: 30px;
    border-radius: 15px;
    text-align: center;
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.3);
    animation: slideUp 0.3s ease;
    max-width: 300px;
}

.agent-transition-icon {
    font-size: 3rem;
    margin-bottom: 15px;
    animation: spin 1s linear infinite;
}

.agent-transition-content h3 {
    margin: 0 0 10px 0;
    color: var(--text-color);
    font-size: 1.2rem;
}

.agent-transition-content p {
    margin: 0;
    color: var(--text-color);
    opacity: 0.8;
    font-size: 0.9rem;
}

/* Agent-specific styling */
.agent-professional .agent-icon { color: #007aff; }
.agent-education .agent-icon { color: #34c759; }
.agent-learning .agent-icon { color: #ff9500; }
.agent-redirect .agent-icon { color: #ff3b30; }

.agent-professional .agent-name::after { content: " - Professional"; }
.agent-education .agent-name::after { content: " - Education"; }
.agent-learning .agent-name::after { content: " - Learning"; }
.agent-redirect .agent-name::after { content: " - Assistant"; }

/* Smooth transitions */
.chat-container.agent-switching {
    opacity: 0.7;
    transform: scale(0.98);
    transition: all 0.3s ease;
}

/* Enhanced action buttons for agent switching */
.action-button.agent-switch {
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    color: white;
    border: none;
    position: relative;
    overflow: hidden;
}

.action-button.agent-switch::before {
    content: '';
    position: absolute;
    top: 0;
    left: -100%;
    width: 100%;
    height: 100%;
    background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.2), transparent);
    transition: left 0.5s;
}

.action-button.agent-switch:hover::before {
    left: 100%;
}

/* Animations */
@keyframes fadeIn {
    from { opacity: 0; }
    to { opacity: 1; }
}

@keyframes slideUp {
    from {
        opacity: 0;
        transform: translateY(20px) scale(0.9);
    }
    to {
        opacity: 1;
        transform: translateY(0) scale(1);
    }
}

@keyframes spin {
    from { transform: rotate(0deg); }
    to { transform: rotate(360deg); }
}

/* Responsive design for agent features */
@media (max-width: 480px) {
    .quick-actions {
        padding: 8px;
    }

    .quick-action-btn {
        font-size: 0.8rem;
        padding: 6px 8px;
    }

    .agent-transition-content {
        padding: 20px;
        max-width: 250px;
    }

    .agent-transition-icon {
        font-size: 2.5rem;
    }
}

/* Shake animation for disabled input feedback */
@keyframes shake {
    0%, 100% { transform: translateX(0); }
    25% { transform: translateX(-5px); }
    75% { transform: translateX(5px); }
}

/* Disabled input styling */
input:disabled.chat-disabled {
    background-color: #f5f5f5 !important;
    color: #999 !important;
    cursor: not-allowed !important;
    border: 1px solid #ddd !important;
    opacity: 0.7 !important;
}

input:disabled.chat-disabled::placeholder {
    color: #999 !important;
}

/* Disabled button styling */
button:disabled.chat-disabled {
    background-color: #cccccc !important;
    color: #999 !important;
    cursor: not-allowed !important;
    opacity: 0.3 !important;
    border: 1px solid #ccc !important;
}